Vending Customer References

April, Thanks for your help with my recent purchase. Getting a follow up call from a website!! What a pleasant, unexpected phone call. Definitely a first! I look to deal with businesses who enjoy giving Positively Outrageous Service as much as I do in mine.
Thanks again,
Dave....in Austin, TX...512-784-2xxx

I want to say a big "thank you" to Julie Hunger. I have just completed a purchase of four vending machines, and the transaction worked perfectly, thanks to her tireless efforts. There was a bit of negotiation involved, with quite a few telephone calls necessary to keep everything on track. But through it all, Julie kept the deal together, handled all of the paperwork with great expertise, and stayed in communication at all times. I am a satisfied customer, and will be happy to deal with usedvending.com again.
Sincerely Bill H.

Hey April. Just wanted to let you know that we received the honor box yesterday. You give A+ customer service.
Have a good day. Becky G

Hello Julie, I just received the shipment. That was fast. I really appreciate your help and I'm very impressed how fast you filled and shipped my order. I'll be ordering 20-25 more machines in the next two or three months. I'll definitely be in touch when the time comes. Thanks again, Randy P.

hello april
thanks for the e-mail, i received the 4 route pros today!! man that was fast!! thanks again for the great service and the followups, you folks are professionals and i appreciate it!! i plan of building this business as large as possible and you are the ones i am exclusively dealing with!! great people, great machine in the route pro, and great prices!! again, thank you april. darrell Louisiville, KY

Thank you for all the effort that you are putting into this. I appreciate it. I have sent the dimensions to my shipping guy to see what he can come up with. Thanks again.
Cory C.
Senior Systems Engineer
Intelligent Technology Systems
Alpharetta, GA

Once again I want to thank you for all your work on getting me started. Please copy the message below and put it on you web site reference page, it truly shows how I feel about doing business with you.

UsedVending.com???? On the Internet???? Is what some of you might be thinking, as I did when I saw it early January 2000. I decided to give them a try anyway. If you want to do business with a company that is professional, with honesty and integrity, then UsedVending.com is the one. Just getting started in the vending business, I bought 20 vending machines from Eric and a few days later he called me with a lead on an small existing route within 5 miles of my house. He set things up and the seller and I met and made the deal. Smooth transactions all around for both the machines and the route. I plan on doing business with Eric and UsedVending.com again.

Sutton's Vending
Ft Worth TX

Thank you for helping me find the Great Deal I received by going to your web site. I was surprised to find that I could get machines in such great shape at such an extremely low price! The final cost came in even lower that we had first discussed due to your hard work on keeping the shipping cost down. The service I received was second to none. My machines are all placed and are operating just like new.

Thank you again and God Bless. Ricky

Just wanted to get a word of thanks off to you for handling the sale of my vending machines. You came through with what you promised and the transaction was handled in a professional manner and went smoothly. Certainly the sale went more quickly than I could have managed on my own trying to sell these vending machines locally. I'd recommend your service to others who want to sell their vending machines. Edward Kaufman

I recently sold 2 Antares Combo Machines through USEDvending.com. I never expected to sell them as quickly as I did and must really commend Eric Normand for handling everything so well. Any questions I had, he answered promptly. I was a little leary doing business on the internet with someone I had never met, but Eric will make you feel like you've known each other for a while. If you have any doubts about dealing with USEDvending.com, it is not necessary. The transaction went very smoothly and after the buyer picked up his machines, I received my check within days. If you are buying or selling, this is the way to go! Anne Green, Florida

I recently sold four combo machines through USEDvending.com, and was very satisfied with the service Eric Normand provided. While I received substantially less for my equipment than I originally paid, that was more a function of being ripped off by (distibuting company name protected) when I originally bought them. I wish I knew about USEDvending.com back then! Eric was prompt in returning my calls, and most importantly sent the check when promised! At any rate, I would highly recommend USEDvending.com and Eric Normand to other sellers and also buyers too, who can get some outrageous deals. Don't be like me - avoid (distibuting company name protected) and other 1-800-RIPOFFVEND companies like the plague, and go with USEDvending.com instead. Barry Waterman
Chicago

I Purchased Six Used Vending Machines through Eric Normand at Usedvending.com. Through out the entire process I found Eric to be very Professional, and extremely helpful. Eric arranged a purchase for me of machines that were within driving distance, so that I could pick them up and save on packaging and shipping charges. I also purchased some machines that required to be shipped from out of state. The machines arrived Promptly on the date Eric told me they would be here, there was a misunderstanding with the shipping company of payment of shipping, I called Eric, prior to going to the shipping company, and by the time I arrived he had it all straightened out. The Products and Service I received from Eric, and Usedvending.com were First rate all the way. I would recommend usedvending.com to anyone looking for Vending equipment.
P.L. Brown Beaumont, TX

I found USEDvending.com to be very useful in helping me sell my machines. Eric was very helpful, and worked with us when we had trouble with shipping, and even reimbursed us when we had some problems. He was very willing to work with us!----------- Joseph Schweitzer

Eric Norman Thank You, Your customer service is extraordinarily splendid and deserves to be commended thank you !! You've went beyond the call of duty to satisfy a potential customer. If this is your policy or standard operating procedure then success is inevitable with you and your company!!! M. Maynard SR

Recently, I have had to sell several of my snack and gumballs machines. Both transactions were handled in a very professional manner. Eric was available whenever I had questions and assisted me with the shipping/handling. I found him to be both honest and trustworthy and I appreciate all of the help that he provided me. I would recomment his service to anyone looking to buy and/or sell their equipment. Upon the completion of the transactions, the proceeds from the sale were forwarded to me in a timely fashion. S.L. Miller, Michigan

Dear Eric, Your Great! I want to purchase 10 NEW Vendstars complete with stands. I'll tell you Eric I will definitely be doing more business with you in the future...you shall see. I have searched the entire net practically looking for not only good prices but someone I felt comfortable working with and BINGO....I found You!
Thanks Eric
Sincerely, Shirley D.

I have purchased 10 vending machines through Eric at USEDvending.com and have been very pleased with the service I have recieved.They were several different transactions and I received the same service each time. Eric always follows through to be sure I am satisfied. I will continue to do business with USEDvending.com as long as they are on the web.
sincerely, Dan

Eric, thank you for helping me find a buyer for my vending machines. Your services to the general public help eliminate Biz-Op ripoffs where companies charge 5 times the cost of an actual combo unit. Hopefully many people new to the vending business trying to start their own route will meet up with you first before being taken for extremely large sums of money. Your website is a great place for buyers and sellers to meet.
Sincerely, James Falce, New York

I purchased an Antares combination (snack/soda) vending machine from USEDvending.com and was very pleased with the outcome. I had been searching for a combo machine for over a year when I received a solicitation email from USEDvending.com. I must admit, I was leary about dealing with a company of whom I had no reference. The price was very very reasonable. The machine was practically new and in great condition. Since I've had the machine I haven't had any problems with it and am very happy with my selection of distributors. I would DEFINITELY recommend USEDvending.com for your source of vending equipment.
Mechelle - Houston, TX

Eric, I wanted you to know that I was pleasantly surprised at how efficient your business was. I received all the equipment I ordered on time and with no problems. As you know, one of the pieces was broken, and I really appreciated you sending me a replacement part rather than making me have to order a new one from a manufacturer.

This was my first venture into ordering online (As you probably guessed by all the questions I was sending by e-mail) and the fact that you continued to reply promptly gave me a little more assurance about your company. I really did appreciate all the help and in the end, the very good service.

By the way, I found you by accident. I was looking for used equipment, but it never entered my mind to use "USEDvending.com". Thus, I found you at the bottom of a very long list of sites on Yahoo. After hours of inquiring into each I almost gave up and then noticed you close to the bottom of the list. Maybe you should consider advertising through some one of the major on-line services.

Anyway, thanks again. I am going to continue to grow my vending business, so I'll be in touch when I am ready to buy. If you need a reference, feel free to use my name. You have my phone number.

Sincerely,
Richard Willis First Choice Vending
Georgetown Texas

Thanks so much for your help! The machines are perfect; just glad that I found you before I made that other purchase. Thanks again, Tim San Diego

Used vending helped me to purchase a good quality used machine. I happen to live near to their location and met Eric face to face. You can trust their honest desire to serve their customers. Sincerely, David Trosclair

I contacted Eric Normand through his webpage several months ago in regards to some vending machines that I had for sell. His service provided another way to sell my vending machines other than posting classified ads. His service directly reached potential buyers and saved me money. I got a fair price for my vending machines and was able to sell them in a reasonable time. He kept in contact with me the whole time we worked together and I felt reassured that his efforts were true to helping me sell my machines.
Thanks, Jason Aycock

Transaction went well from start to finish. Eric was friendly and professional throughout the entire transaction. Would do business with him again. Thanks for the business
John Logsdon, TX

UsedVending.com was a great experience for me and my business. If you're looking for great priced vending machines, this is the place to do it. Make UsedVending.com work for you. M.J. Vending A Full-line Vending Service
Slidell, LA (Matt Wood - owner)

I have had great results with the folks at Used Vending. If you want results, I would highly recommend their services.
JG Slidell, LA

My experience with Eric Normand has been nothing but good. Have had two separate transactions with Eric and both have gone quickly and as represented. Received both payments promptly by mail with a check and no problems. Further questions you may contact me at ron@workmail.com.

I can't tell you what a relief it is to have an empty garage. Without your help, I may never have sold those vendors. I was ready to dump them and lose everything. This would have been easier than the sight of them everyday. Your service is very much appreciated.
Jody Denver, CO

I just want to say thank you so much for the excellent customer service and patience that you've had with me. I purchased 3 great combo units from your web site and they are perfect and arrived without a scratch. I was and still am new at this business but you made it a comfortable first purchase. I love vending, thanks :o)
P.S. My friends and I will be back for more great deals!!
Sincerely, A beginning vendor :o)