I wanted to drop a few lines to share our experience with UsedVending. From the beginning, we have had a wonderful relationship with our rep Jen Melerine. She was so helpful and patient with our inquiries and always very professional. In addition, she was always prompt with follow up. I truly felt like we were her only customers, that is how attentive she was. She even communicated with us outside of business hours and during weekends and shared her personal cell phone number. Now that's customer service. Jen definitely went above and beyond in every aspect. Once we found the food truck that was right for us, she was there through the entire process of the sale (one I might add which was not very easy due to our being out of the country). Even when our seller made some seemingly unreasonable requests, Jen worked with us to find solutions for both parties. In the future, should we need to buy or sell equipment we'll definitely be calling Jen directly. We are very happy to finally have our truck and look forward to opening for business in the coming months. A heartfelt thank you to Used Vending and most importantly Jenn Melerine for helping us through the long process of making this purchase.
Claudine & Trevor, TLC Enterprises