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My experience with your company was absolutely positive. Your updates and e-mails were timely and informative. The buyer was a gentleman. Thank you for all for help. I hope you received the sales receipt I faxed to you on Saturday. Thank you.
Wendy, Thank you so much for your help with my purchase. You guys really helped to get all the answers up front and prove these transactions aren't crazy scams. I went through many leads on Craigslist and eBay and EVERY....SINGLE....ONE was a scam. I am very happy with my purchase and the seller is more than happy to help with questions I've had after the purchase. I will definitely keep you in mind for additional purchases or referrals.
I wanted to drop a few lines to share our experience with UsedVending. From the beginning, we have had a wonderful relationship with our rep Jen Melerine. She was so helpful and patient with our inquiries and always very professional. In addition, she was always prompt with follow up. I truly felt like we were her only customers, that is how attentive she was. She even communicated with us outside of business hours and during weekends and shared her personal cell phone number. Now that's customer service. Jen definitely went above and beyond in every aspect. Once we found the food truck that was right for us, she was there through the entire process of the sale (one I might add which was not very easy due to our being out of the country). Even when our seller made some seemingly unreasonable requests, Jen worked with us to find solutions for both parties. In the future, should we need to buy or sell equipment we'll definitely be calling Jen directly. We are very happy to finally have our truck and look forward to opening for business in the coming months. A heartfelt thank you to Used Vending and most importantly Jenn Melerine for helping us through the long process of making this purchase.
Claudine & Trevor, TLC Enterprises
I would just like to say that you and USEDvending.com made my selling experience very enjoyable and stress free. You sold my merchandise fast and with no worries on my part. It was a great experience and I will DEFINATELY use your services again. The customer you found for me was probably the nicest man my husband and I had ever met and very polite and well tempered. Thank you so much for making this experience turn out better than any of us thought it would be. :)
I recently made a life changing decision by changing careers. I decided being my own boss and cooking for a living was my niche. I contacted Melissa with usedvending and she walked me through the process from beginning to end. I ended up with a fabulous cooking trailer and would highly recommend Melissa to anyone looking to purchase used food service items. Mild to wild, usedvending will take care of your every need.
To whom it may concern: Thank you for allowing me to give this testimony. A couple of years ago we put our first concession trailer on your site. Withing a few weeks it was sold. The transaction with the men from New York went without a hitch. During this time I was on the phone with Melissa constantly as I had never done this before. To my delight she was always calm and even a huge encouragement as she would help dismiss my fears of something going wrong. We bought our first trailer after this and soon found out it was too big for most fairs and decided to sell within six weeks of receiving it. Once again Usedvending did a wonderful job as it sold within days of being on your site.
Thank you Melissa once again for your professional attitude and advice. We then bought our second trailer and while waiting for it to arrive I did a homemade quickover with a gooseneck trailer that i already used for other opportunities. Once the new trailer arrived we decided to sell this one as we didn't need it. For the third time we went with you and once again it sold withing a few weeks. Awesome!! Just recently my wife and i decided to let go of the other mobile kitchen. We loved it but with us being a ministry we saw that it was very easy to get offtrack from our primary calling to minister the gospel. This unit sold once again very quickly and as a result, we are now back on track. But what I really want to say is that I wish that we could find people with the caliber of Melissa. Our ministry would be further ahead. Thank you Melissa very much. It has been a huge delight working with you.
Sincerely, Joseph and CJ Kyser
Your service was great, very simple and explained by you in an ABC manner that a third grader could follow. You were quick responding to questions, easy to communicate with Email and text, which is great for corresponding from mobile devises away from a work station (golf course)! Exactly the case when I was approached, both, by UsedVending and contacted with the offer for the purchase of my concession trailer. 5 stars.
Stacy made it very easy to order my machine. Very satisfied with the business.
I have to admit, I was very skeptical when I made the decision to list our trailer on this site. Melissa made contact with us immediately. She offered suggestions about info to post and offered to help us post more info (pics).
When Melissa informed us about a potential buyer, my questions began pouring in to her. She contacted me via phone, e-mail, and text (as it was convenient for me!). Melissa guided us through the entire process and made us feel like we had no worries about selling on the internet! Melissa closed the deal for us. We are happy with the entire process. For Melissa's sake, I hope not all customers need hand holding like we did! She was GREAT! The entire process was a great experience and we would use this company again and we recommend it to everyone!!!
Ken & Janet