Our office is thrilled!
March 22nd, 2017
April made it super easy and convenient to get vending machines in our office. She introduced us to multiple vendors allowing us a wide variety to choose from. Thank you again! Our office is thrilled!
It happened so easy thanks to your help.
March 20th, 2017
Hi April,Thank you so much for finding a great vendor for us.We were looking for a right vending service who can provide drink and snack machine for our office and you found a great company for us. It happened so easy thanks to your help.
Los Angeles, CA
... a genuine desire to satisfy, if not delight
March 16th, 2017
April Customer service is a voluntary act that demonstrates a genuine desire to satisfy, if not delight, a customer, my experience with April over the years has been Exceptional.
Great people with exemplary knowledge.
February 21st, 2017
For over a year I have dealt with Megavending.com and Usedvending.com in helping my company purchase drink and snack machines for our people. We moved away from the big drink people because we felt a responsibility to our working family to provide drinks and snacks at the lowest possible price. We were not out to make a profit so much as to encourage a higher level of morale. In order to do this I turned to April Hurd at Megavending.com to find me good, solid machines at a price that would allow the company to afford this luxury. She took the information of what we were trying to do and searched every listing she had to find the units that would best fit the bill (and our budget). We knew little to nothing about drink and snack machines but she guided us every step to ensure we would be well pleased and not have to worry about problems in the future. Not only did she find us a good deal but also negotiated on our behalf to get us the best unit at the very best price. Then, when we had the units shipped to our facility, she made sure we had the right contacts for operational instruction, spare parts and repairs when and if we should need them. We had an occasion where I, personally, broke a part of the dollar changer and her contacts had the replacement part in my hands in a day. Now that is super service. To date we have a total of 7 machines from Megavending and Usedvending and, if I really liked our Sales Department a bit more, I might go and buy another machine just for them from April. Great people with exemplary knowledge.
Director of Operations
Monschein Industries, Inc.
Off to the bank now to deposit the check!!
February 20th, 2017
Hey there April...Just a quick note of appreciation for the successful handling the disposition of my vending machines. In fact the whole team deserves some praise as everything went off without a hitch. Having purchased these particular machines through UsedVending.com a few years ago with ease and convenience, it was only natural to use you again to sell them.The buyer was awesome and his crew arrived to pick them up ahead of schedule! Off to the bank now to deposit the check!!
Santorini Vending Co.
We are happy to say that you made it so simple, efficient and friendly.
December 21st, 2016
Hi April, we are happy to say that you made it so simple, efficient and friendly. We had the same experience when we sold the others. Thank you so much.
Look forward to many more years to come!
November 16th, 2016
It's always a pleasure to work with April. She always comes through for me. She really looks out for me, and always have an answer for me. She's just like my sister in crime, we laugh too much. I guess we enjoy what we do!!! Look forward to many more years to come!
Demetrius W. , 21st Century Vending
You get the answers you need and she seems to know the questions before you ask.
July 25th, 2016
I so enjoyed working with April on this project. The Customer Service is outstanding and fun to work with. April was SO knowledgeable with incredible enthusiasm that buying a machine is easy and quick. You get the answers you need and she seems to know the questions before you ask. Too bad I only need a couple of machines.
Got the call, next day the equipment was picked up.
April 7th, 2016
Fast and smooth operation. Got the call, next day the equipment was picked up. Thanks April.
...have gotten several good accounts.
March 17th, 2016
I signed up with 4Vendingtips.com to get locations for my machines and have gotten several good accounts. April Hurd is the best. She is so nice and helpful. Thank you.
I only have good things to say about your customer service.
February 27th, 2016
I only have good things to say about your customer service. Looking for a vending machine vendor was one of the most tedious tasks I have done. When I came across your number, I thought why not. From the first conversation we had over the phone you were super knowledgeable and very friendly. Every email that I sent to you, was responded within the same day. You helped me so much, April Â ÂŠ At the end of the second day you gave me an update, advising that your first search didn Â€ t pull up anything, but you weren Â€ t going to give up. By that same day you told me that you had found a vendor and they should be giving me a call. The following day he came over and we set up the appointment to have the vending machines installed. You were so helpful, you don Â€ t need improving, your service was Spectacular!!! Keep up the great work. Awesome customer service, very friendly. Thank you.
Sincerely, Bianca Miranda
Corporate Administrative Assistant
September 14th, 2015
San Jose, CA
Thanks for making the sale of my vending machine go so smoothly.
June 4th, 2015
Thanks for making the sale of my vending machine go so smoothly. Upon receiving the initial three emails, it felt somewhat overwhelming but instructions where clear and concise, which made the whole process actually straightforward and simple. At one point in the process, I felt a little bit in the dark on where we stood with the seller's interest and how long it might take to close but you quickly responded to my inquiry with clear status on what the next steps were, and when they would happen. Thanks again,
Yours was the best price for the type and quality we wanted.
September 9th, 2014
So far, we are completely satisfied with the coin changer. Just installed last week (photo). All working well. Thank you. Yours was the best price for the type and quality we wanted. Would certainly recommend your product, and your company to others.
Creekside Townhouses, Sebastopol CA
...we will be repeat customers.
June 17th, 2014
I am very pleased with my experience with Megavending in purchasing our first vending machine. My sales person, April was quick to respond to my questions, helped me through the purchasing and financing options and ensured that I was kept informed through the entire process to delivery. She is excellent in follow up and I highly recommend the company and my account representative. When we purchase our next machine...we will be repeat customers.
San Diego, CA
Usevending is one of the few reliable sources...
Usevending is one of the few reliable sources that we found to sell our used vending machine April was helpful in every step of the process, she was diligent and communicated frequently. Thank you!
...you've struck gold!
November 18th, 2013
All I can say is that if you are lucky enough to get Melissa Powers as your salesperson, you've struck gold! She is as good as it gets. Attention to detail, incredible follow-up, she is all over it. Talk about taking care of a customer, it doesn't get any better. If you have any needs in used vending, do yourself a favor. Get a hold of Melissa. You won't be sorry. Super Satisfied Customer!
You were very helpful in helping me select the correct machine.
August 15th, 2013
Stacy, it was a pleasure working with you. You were very helpful in helping me select the correct machine. When there were changes to our order you handled them expeditiously. Thank you.
Simi Valley, CA
will repeat business with this company.....
June 6th, 2013
Super great deal with Stacy> will repeat business with this company.....
Chino Hills, CA
Very nice doing business through your site.
March 4th, 2013
Very nice doing business through your site.
It was nice and easy transaction.
January 1st, 2013
Amanda and her colleague were very helpful and professional in dealing with selling my machine. It was nice and easy transaction. Thank you for all your help.
...displayed such a positive attitude rarely seen nowadays
December 4th, 2012
Hello Calice, I just got off the phone with Stacy from your company or from Mega Vending and I couldn't be happier. He was exceptionally helpful and displayed such a positive attitude rarely seen nowadays. I would like to thank him for the top notch service that I was the recipient of. Because of his coaching, our vending machine was fixed and our entire building is very happy. Thank you again for the contact. It is wonderful to run into people like him : he is a rare breed and should be recognized and congratulated for his exceptional customer service skills.
...could not have been any better or more pleasant.
September 11th, 2012
Melissa was very helpful in finding additional vending machines for our little business. Her part in making it all work for our two seperate purchases could not have been any better or more pleasant. Melissa handled evertything professionally and with good humor. Well done. We will use your service again when we have a need. Right now I am way too busy with the wine grape harvest here in the Napa Valley, looks like a great year by the way.
I will refer many others to your site.
August 12th, 2012
I am very happy with the service Gini gave me, as she was upfront and asked me to provide some basic information. In a few days I was able to have a vendor come out and view my Office. I had tried on my own to get a machine out here, but had no luck. The efficiency in matching and doing all the leg work is impressive. I will refer many others to your site. Thank you.
She made me feel very special and important
August 6th, 2012
Gini is WONDERFULL!!! I love Gini and how she is so kind to assist me in this vending business. This is the first time I used this website and company and already I have had a pleasant experience with her. She made me feel very special and important and I recommend her to anyone out there!
Los Angeles, CA
...all I did was pay and pick up. How easy is that?
April 24th, 2012
My experience with your company, and with Mellissa was the best! This is the first time working with usedvending.com and I am extremely impressed. It was effortless. Melissa did everything, all I did was pay and pick up. How easy is that? Now usedvending.com is my "go to" for all future purchases. Thanks Melissa.
I am very satisfied with the great service I recieved
March 29th, 2012
Thank you so much Calice! After a month or more of trying to sell my machines myself without any success, I turned to used vending. The posting process was simple and very thorough- it took all of 10 minutes to have a complete listing. Then Calice emailed me after only a short while and told me my listing was posted- I looked at it and it looked great, very professional. I couldn't believe when she told me just a day or so later that she had a very interested potential buyer. I am very satisfied with the great service I recieved from Calice, she is a real sweetheart. She kept me constantly informed and answered all of my correspondence without delay. Thanks Calice and Used Vending for the good work!
San Diego, CA
...was a good experience.
March 5th, 2012
Working with UsedVending.com and Melissa was a good experience. She was very efficient in moving the negotiation and process along. Thank you.
San Diego, CA
She kept us informed every step of the way
February 20th, 2012
Tara Nelson-Pettigrew was terrific! She kept us informed every step of the way and was very prompt to respond to any of our questions. Not only is she right on top of everything but she has a wonderful upbeat personality and was a real pleasure to talk to. Great job Tara.
She knows what she is doing
February 6th, 2012
Hello I would like to thank Melissa a lot, she was really helpful and nice. She knows what she is doing and that helps a lot. Each time when i call her with questions she has answers. Melissa is devoted to her job and excellent customer service. She is always trying to find buyers for our vending machines for the right price. Thank you Melissa Powers.
Ronald and Rasia Wells
It has been a real pleasure working with you.
January 25th, 2012
We are scheduled to move the machines today. It has been a real pleasure working with you. You are always bright and cheerful on the phone and energetic in pursuing a sale. I will let you know if I have further need of your excellent service.
San Juan, CA
...took all hassle out of selling it by ourselves.
December 14th, 2011
We would like to Thank Melissa and everyone at Used Vending. Melissa was a major player in the sale of our equipment, she took all hassle out of selling it by ourselves. I highly recommend Melissa to anyone in need of selling their equipment. We couldn't have done it without Melissa. Thanks again and Merry Christmas!
It really paid off.
November 14th, 2011
Melissa Powers, you have done an awesome job of selling my vending machines. I really appreciate your dilligence and follow through. It really paid off. I will definitely use you to sell any machines in the future.
San Diego, California
...wouldn't think of using anyone else
November 10th, 2011
Just want to thank you Mellissa for all your helpin selling my vending machine, I have 2 more and wouldn't think of using anyone else.
This has to be the BEST customer service ever
October 11th, 2011
I searched everywhere for a operating manual to an older vending machine. I decided to shoot an email to usedvending.com as they seemed like the most searched and reputable company on the internet to see if they could help. Within the same day of contacting them April Hurd responded with a PDF copy of the manual. This has to be the BEST customer service ever, especially considering I did not even buy anything. I will definitely use these guys next time for my vending machine purchases. Thanks again April. Matt, Redwood City, CA
...he was able to find me someone right away
August 22nd, 2011
Stacy was great! I had a hard time finding a combo machine for our small office and he was able to find me someone right away!
I was very pleased
August 18th, 2011
I was very pleased with my interaction with Milissa Powers during our lastest purchase of two vending machines. She was easy to talk with, has a great sense of humor, and completely competent in helping us close the deal. Thanks Milisa.
Rose City Vending
I have been with Mega Vending for countless years
July 27th, 2011
I have been with Mega Vending for countless years. I just recently worked with Stacy there and he performed like a champ. The location he found was quite unreasonable, however patience and determination won out. They must have a top of line trainng facility there at Mega, everyone is so nice and they really know you once they interact with you. You are not a person with a wallet, they treat you like family and work hard to make sure you are completely satisfied, not only with locations but also equipment! Good Company, Great people, superior knowledge, that's what gets the job done!
21st Century Vending
Melissa and April are truly a blessing
July 8th, 2011
I just want to say that Melissa and April are truly a blessing. They both helped me tremendously in finding the vending machine that best suits my needs. Melissa walk me thru the steps and A to Z. It's been a few months now since I've had my machine and I must say it's a huge success. Thank you ladies so much for helping a new comer like myself get adjusted to the vending businness. Mega Vending/ Used Vending you rock!!!!
Josh T., Los Angeles, Ca.
You guys are AWESOME.
June 13th, 2011
Normally takes a bout a week to set up an account . I had this account that took me a month to set up due to numerous red tapes set up by the company and building management. I have to say if was not for the support and encouragements of your team I would have given up. Thank you Stacy Sweet to stand by me and helping me. You guys are AWESOME.
April Hurd was a great help to me
June 6th, 2011
April Hurd was a great help to me with my questions regarding our vending machine. It is no longer being made and we did not have and information on it. She was able to get me a users manual.
We are so glad we chose Used Vending
May 25th, 2011
Thank you, Melissa!!! We are so glad we chose Used Vending to buy our first vending machine. Working with Melissa was terrific. She helped us find the vending machine that would be the most beneficial to us at an affordable price. Because Melissa provided such excellent customer service, everything ran smoothly and turned out perfectly!
Kelly and Michelle
We are on our way.
May 19th, 2011
Sorry I'm so late in getting back to you. Our first event with our Model T cart was a success and brought us two more. We are on our way. I want to thank you for your excellent customer service and help all along the way of this process.
Had a great experience with Vanessa
April 8th, 2011
Had a great experience with Vanessa (Vee) leading the way - she contacted me regarding conditions of sale and from there the transaction took place in less than a week.
... it is the only thing that worked
March 30th, 2011
I was able to sell three vending machines in about three months thanks to this website service and the wonderful help I received from Melissa. She was very helpful, attentive and professional. I recommend this website service as it is the only thing that worked in trying to sell my machines (I also tried Craigs list, the local newspaper and another website.) Thanks!!! Christine
...extremely courteous & professional
March 7th, 2011
April Hurd and UsedVending.com have been very helpful to me in selling my vending machines. It is a pleasure working with April. She is very knowledgeable about the products and extremely courteous and professional. Thank you so much April for all your help.
...always been a true pleasure
February 23rd, 2011
April is a terrific person. She has, I think, really gone out of her way to help me sell some of my vending machines. She has been very helpful in understanding and following through with some of my most difficult time. She has often very courteous and has made suggestions to help me sell my my machines. I think she well serves her employer as well as her customers. It has always been a true pleasure to work with her.
Baldwin Park, CA.
A simple and streamlined process
January 31st, 2011
Courteous and Knowledgeable.
April sets the standards of customer service other business could use as a model. A simple and streamlined process for acquiring vending equipment enabled by a polite and confident staff.
I am currently acquiring more equipment using their services, and will continue to do so in the future. I personally wouldn't consider taking chances with any other service. More than just a brokerage, they're your full-service partners in the business.
Thank you 4MEGAVENDING.com for all your help!
...There was no empty promises
January 26th, 2011
"Customer Service" is a term that has been used very loosely and often misused. But any time I had to deal with you guys, I knew that I get a straight answer and clear instruction on what you could do for me and in return what are my obligations. There was no empty promises nor dilatory responses. I knew exactly when and what would take place next. This service approach along with the pleasant phone conversation with Vanessa Long, makes a very positive business experience. One initial e-mail and one follow up phone call took care of the business. With my crazy schedule, I appreciate this quick & straightforward service and Vanessa is always a joy to contact, to wrap up the business. Keep up the good work guys.
...transaction went very smooth
January 17th, 2011
Great job in getting back to us with the machines we needed and explaining how the process works. The transaction went very smooth and the description was what was stated. We are happy with the machines and will be doing more business in the near future. Thank you for your help and we will be talking to you soon. Glenn Elk Grove, Ca.
April was a lifesaver!
November 18th, 2010
April was a lifesaver! Inheriting a purchasing position; and working with another new employee in our vending department, we were both at a loss . . . April made it very easy to obtain the materials and pats we requested. THANKS!
...excellent customer service
November 17th, 2010
April Hurd was very helpful in providing excellent customer service. She definately is a great asset to your company! Look forward to work with her again in the future.
USEDvending has a workforce to be proud of
October 14th, 2010
Special recognition MUST go to Melissa on account of her unparalleled professionalism. Her combination of friendliness and efficiency in consummating my purchase exceeded my expectations for customer service. USEDvending has a workforce to be proud of; I couldn't be happier! Thank you so much, Melissa!
Usedvending treated me like a big customer
October 6th, 2010
I had only one vending machine to sell. April and the staff at Usedvending treated me like a big customer. They were very helpful throughout the process.
I felt confident and secure working with this online company.
Owner - Art Assist
...I had a very pleasant experience
September 30th, 2010
i had a very pleasant experience with Melissa selling my machines. She and her people were very friendly and helpful. Thanks again!
Carol in Victorville
All of the staffs are all very helpful
September 14th, 2010
All of the staffs are all very helpful.
Thanks for all your work!
August 4th, 2010
Used Vending was very helpful in assisting with the purchase of a concession trailer. Melissa did a super job keeping me posted on the status of the transaction. Thanks for all your work!
Lynn Roath, Jr.
Grass Valley, CA
...a delight to do business with
May 23rd, 2010
April was so helpful and such a delight to do business with. I was very happy with my soda/snack machine and the customer service I received was excellent!!
March 26th, 2010
April Hurd is one of best customer service representatives I've ever had. She really knows her vending machines. Extremely helpful!I wish all reps were like her.
Mike, AM Vending
...highly recommend the company
February 19th, 2010
Would recommend UsedVending.
What a pleasure it was to work with Melissa. We went into his process not knowing what to expect. Melissa walked us though each segment of the deal and was totally helpful in every way. We were also working with a time factor, us being on the west coast but she worked it out. I have enjoyed working closely with Melissa and would highly recommend the company to my friends and family.
San Francisco, CA
She made it so easy to purchase more equipment
October 26th, 2009
Keep up the good work!!
I cannot praise Melissa enough on all her help. She made it so easy to purchase more equipment for our new business and I will diffidently be contacting her again, SOON I HOPE!
April Hurd Rocks!
October 25th, 2009
April Hurd Rocks!
Thanks for your help and support.
The staff was most helpful and professional
October 23rd, 2009
My experience with Mega-Vending was very pleasurable. The staff was most helpful and professional. I look forwad to continued business with them in the future.
North Hollywood, CA
...attentive to all my questions
October 22nd, 2009
April at Used Vending has been very helpful and attentive to all my questions and issues. She has been wonderful to work with!
Sweet Sisters, L.A. Ca.
...every thing work out as expected
October 22nd, 2009
I have got 2 location with the help Melane
every thing work out as expected
Granada Hills, Illinois
Great customer service
October 21st, 2009
Great customer service from April! She was easy to work with and quick to reply on all my questions.
I had a positive experience working with her all the way to closing the deal.
Thanks again April!
I really didn't have to do anything but pick a company
October 20th, 2009
Melanie Lee helped me find a vending company in my area. She responded quickly and I received several phone calls and emails within the first couple of hours.
I really didn't have to do anything but pick a company.
Very fast, easy and reliable!!
...if Matt and I are successful, it's partly because of you
October 14th, 2009
How are you sweetie? Thank you so much for calling us first on that deal, honestly, the machines are so nice and at such a great price, you are my new best friend in this business! I seriously think that if Matt and I are successful, it's partly because of you!We appreciate you sooooo much for contacting us first on this! And hope more come like this, ..but probably later, cause we need to place these first...thank you so much for everything girl...xo
...all the leads that we have taken have been good for us
October 14th, 2009
I have been in the vending business for the past 22 years. I have seen a lot of bad locators who promise the world and deliver less than rocks!! We have taken several leads from 4Mega Vending with April, Kara, & Mel. I can truthfully say that all the leads that we have taken have been good for us. In addition, to lead acquisition, we have also purchased several machines through their site. All of which are in service today. So I would do them an injustice to not recommed them to anyone. They have proven themselves to me and I look forward to a more prosperous year in sales and growth!
21st Century Vending
Thanks so much Used Vending...
October 7th, 2009
Melissa did a terrific job at getting my machines sold. I would recommend her any day!!!
Thanks so much Used Vending...
...thank you for expediting the sale quickly
October 6th, 2009
Thank you so much for your help and assistance with helping me sell one of my machines. I believe everything went very well and I believe your pre-screening the buyer was great.
The buyer was extremely nice and I think very satisfied. We thourghly went through the whole machine and I believe he was very happy with the results.
I thank you so very much and thank you for expediting the sale quickly.
I also thank you for your attention and consideration of my needs. You are a very thourough and most pleasant person to deal with.
Baldwin Park, California
I will use it again for my future business
I am very happywith used vending.com Melissa and everybody are very nice and helpfull, I will use it again for my future business .
...given me good leads which I am currently following up on
I have only been using 4mega vending for a few weeks now and can tell you so far that they are always prompt with their response times. Melanie has also given me good leads which I am currently following up on as I write this! Thanks so much!
...highly recommend Used Vending to sell and buy quality vending machines
October 5th, 2009
Used Vending is a great venue to sell your machines quickly.
I have found the team at Used Vending to be knowledgeable, timely, professional and very helpful. They took the time to understand my specific situtation and to deliver results that exceeded my expectations.
I highly recommend Used Vending to sell and buy quality vending machines.
Huntington Beach, CA
I don't think that you can ask for more in terms of customer service
September 29th, 2009
This was our first foray into the vending machine world (we got a mechanical snack/drink combo for our learning center). It has definitely been a learning experience! But, after doing quite a lot of research, we found that Mega-Vending had the best prices and the widest selection. We worked with April who was always supremely responsive both over the phone and on email.
As I sat down with my tools to try to figure out the mechanics of some of our initial problems myself (and I did!).... I felt confident that if I couldn't find the problem, April, or someone in her office would help us out. She stayed with us through the whole process (even though her role was essentially done) and I don't think that you can ask for more in terms of customer service.
If you're thinking about vending machines, they are trickier than they look -- but Mega-Vending was definitely great about the support.
Los Angeles, California
Not many companies like this left around the country
September 28th, 2009
I was impressed by your representative (April) and the customer service she provided us. Not many companies like this left around the country. Better to hear it from the boots on the ground rather than from some far away place or recorded info.
I can't thank you enough...
Melissa I can't thank you enough for finally getting the machines out of my living room. It's amazing - I can now actually walk right up to the dining window and look out. - Wow. I appreciate the time and effort that went into your accomplishment and its greatly appreciated. Thanks a bunch. It was also a pleasure working with you. The couple that bought the machines was absolutely adorable. Ciao, BJ
Culver City, California
...our company was provided with the service that others could not fulfil
August 12th, 2009
I was happy to know that our company was provided with the service that others could not fulfil. At first I thought that we weren't going to be able to get a machine but they came through. Thank you for the hard work.
Van Nuys, California
She handled the entire transaction smoothly and without a hitch
July 16th, 2009
I just wanted to say THANKS! for my recent experiences I have had with your company. I am new to the vending industry, establishing myself in January 2009, and am still learning the ropes with a lot of help from April and Kara. These two ladies are huge assets to your company! I can't thank them enough for the assistance and information they have given to me.
I was contacted by Kara in March 2009 about a medium size account in my service area. After meeting with the client, it seemed like a good fit, and I informed Kara of my decision. She handled the entire transaction smoothly and without a hitch; it was a very different experience then I have had with the few locating services I have dealt with.
At that point, I contacted April about the location. She listened to specifics of the account and made a recommendation as to which machines to consider. When it turned out that the machine we had chosen (an ST3000) was a little outside of my price range, April promptly arranged financing for the equipment. Considering the recent state of the credit markets, and the short length of time I have been in business, I was relieved to say the least!
The machine was delivered with no problems and has been on location for about a month now. Everything is working great and the capacity of the unit seems a perfect fit for the account it is in. Thanks again, April and Kara, you made this the easiest account that I have!
...has increased my probability of success...
June 7th, 2008
USED VENDING, I wanted to express my appreciation for the great job that Used Vending has done for me. I am just starting into the vending business and have spent hours and days doing research to be certain I can make a profit and it is something I would be happy doing. Your company and especially Mellissa and April have listen to my questions and shared their experience and knowledge with me. They have cautioned me in areas that I need to understand and have guided me with helpful advice that will increase my probability of success. I have just bought my first 17 vending machine and will be buying more as I learn this business.The machines were as advertised in excellent condition and dramatically less than a new machine. I know I will increase my probability of success because of the information that Mellissa and April have shared with me. I sincerely appreciate the time and effort your company has extended in helping me to get into the vending business
Lake Forest, CA
...just glad that I found you before...
September 28th, 2000
Thanks so much for your help! The machines are perfect; just glad that I found you before I made that other purchase.
San Diego, California