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Customer Experiences
  • Have a memory you'd like to share?
  • What a pleasant, unexpected phone call...
    April, Thanks for your help with my recent purchase. Getting a follow up call from a website!! What a pleasant, unexpected phone call. Definitely a first! I look to deal with businesses who enjoy giving Positively Outrageous Service as much as I do in mine.
    Thanks again,
    Dave

    Austin, Texas
  • I thank you for the wonderful service that I have received
    06/06/2009
    To whom it may concern:
    I just wanted to write this letter to inform you of the wonderful service I received from Ms. April Hurd in September 2008. Her informative emails, willingness to assist, and efficiency in answering my questions made my vending machine purchase a breeze. She was there with me every step of the way, whenever I needed her, all the way up until the machine was delivered. If there is ever an employee recognition ceremony or employee of the month spot light program hosted by your company, April will definitely be a great candidate!
    Again, I thank you for the wonderful service that I have received and because of Ms. Hurd's excellent customer service, Mega Vending will always be my first choice when purchasing in the future.
    With many thanks,
    Gloria D. Smith
    Owner, SNACKTIVITY, LLC
  • ...made me feel like a valued customer instead of another order number
    09/20/2009
    I had an exceptional experience working with Mega-vending. April, of your sales team, made me feel like a valued customer instead of another order number. I received my purchase in a timely manor, and the product was exactly what I was looking for.

    Morton Grove, Illinois
  • My buyer was nearby
    09/13/2011
    The process was easy and April did a great job of facilitating the deal. My buyer was nearby and the even the process of delivering the machines was much less of a hassle than I could have imagined.

    Thanks again for your assistance,

    Darrell P,
    TX
  • THIS IS THE PLACE TO GO!!
    06/01/2011

    ALTHOUGH IT TOOK A WHILE..WHEN THE RIGHT BUYER CAME ALONG, MELISSA AND HER STAFF MADE THE TRANSACTION REAL SMOOTH.ALL PHONE MESSAGES WERE RETURNED. ALL QUESTIONS AND CONCERNS WERE ADDRESSED. IF YOU KNOW ANYONE BUYING OR SELLING,THIS IS THE PLACE TO GO!! THANKS AGAIN

    BILL SHICK,CLEVELAND TN.

  • #1 in my book
    03/17/2012

    Great machines very fast and smooth transaction. Stacy Sweet was very helpful in making sure that all parties were in contact in a fast manner. This was one of the easiest and fastest transaction that I have made buying vending machines. Thanks again for the great efforts. uesedvending.com and Stacy Sweet are #1 in my book.

    Charles, MS

  • The Office Deli I purchased is up and running fine.
    12/22/2012

    Hi Melissa, Thank You for all your help. The Office deli I purchased is up and running fine.

    John
    Modern Day Vending
    NJ

  • I don't think that you can ask for more in terms of customer service
    09/29/2009

    This was our first foray into the vending machine world (we got a mechanical snack/drink combo for our learning center). It has definitely been a learning experience! But, after doing quite a lot of research, we found that Mega-Vending had the best prices and the widest selection. We worked with April who was always supremely responsive both over the phone and on email.


    As I sat down with my tools to try to figure out the mechanics of some of our initial problems myself (and I did!).... I felt confident that if I couldn't find the problem, April, or someone in her office would help us out. She stayed with us through the whole process (even though her role was essentially done) and I don't think that you can ask for more in terms of customer service.

    If you're thinking about vending machines, they are trickier than they look -- but Mega-Vending was definitely great about the support.

    Los Angeles, California

  • The process went very smoothly.
    05/04/2010
    My experience with Melissa Powers usedvending.com was great. The process went very smoothly.
  • I can only hope the rest of my business start up can go so smooth!
    07/24/2014

    Melissa, I am happy to tell your supervisor about my experience with Usedvending.com! I had no experience or even a solid idea of what I wanted when I emailed Melissa and said I was interested in a mobile kitchen on your website. I had been looking at ads all over the internet and I kept coming back to Usedvending because the website was easy to navigate and had tons of equipment. I got so much information just from reading the ads! When I found a trailer I liked, I took a flyer and picked Melissa to contact. What a great choice! Melissa was a valuable source of information, she had questions I needed to ask, advise on what to do and how to do it. The support I received, her being available for questions through email, text and phone, made me feel like I had somebody really helping me to make the right decision. I found the trailer that will work for me, she helped me make an offer and worked with both myself and the seller to connect us and help the deal go through. I now own a really nice mobile kitchen and should be cranking out the sammichs by the end of next month! Melissa Powers, you rock! This has been a terrifically positive experience and I can only hope the rest of my business start up can go so smooth! thank you Melissa for all your help. Thank you Usedvending.com.

    Michelle Yakovich,
    The Perfect Bite
    Tucson, Arizona

  • I have been recommending Mega Vending to other vendors
    07/06/2009
    Wanted to express my gratitude to April for being so helpful over the past year! We've bought vending machines from Mega Vending on several occasions, and each time April was friendly and professional, and went WAY above and beyond what she had to in order to make sure we were taken care of. I have been recommending Mega Vending to other vendors I run into online, and will continue to do so...and tell them to ask for April! Keep up the great customer service!

    Preston Dillon, Tree Frog Vending
    Arvada, Colorado
  • It was a fast and smooth deal.
    04/17/2011

    Thanks Melissa. It was a fast and smooth deal.

    Toronto, Canada

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