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Customer Experiences
  • The process was very simple and easy
    03/06/2012

    I worked with Melissa Powers on the Used Vending Machine purchase. I purchased two used Deli Combo Vending Machines as a result of that. The process was very simple and easy. Melissa made it easier with every communication that I had with with her. Overall, the service was very good.

    T. S.
    Elicott City, MD

  • ...Professional,courteous and efficient!
    06/12/2011
    Professional,courteous and efficient!

    April exceeded my expectations in the search for a vending machine for our restaurant. She made the transaction very easy and I would recommend her highly.

    South Carolina
  • ...There was no empty promises
    01/26/2011
    "Customer Service" is a term that has been used very loosely and often misused. But any time I had to deal with you guys, I knew that I get a straight answer and clear instruction on what you could do for me and in return what are my obligations. There was no empty promises nor dilatory responses. I knew exactly when and what would take place next. This service approach along with the pleasant phone conversation with Vanessa Long, makes a very positive business experience. One initial e-mail and one follow up phone call took care of the business. With my crazy schedule, I appreciate this quick & straightforward service and Vanessa is always a joy to contact, to wrap up the business. Keep up the good work guys.
    Thank you.

    MTPVending
  • This is the way to go!
    08/30/2012

    Melissa- your company made the sale of our equipment so easy. You took care of the customer and we collected our money. This is the way to go!

    K.G.
    Central City, Kentucky

  • I will refer others to you!
    03/14/2012

    Most helpful, professional and friendly customer service experience I have had in years. Thanks for all your help, I will refer others to you!

    Dan,
    Chicago, IL

  • ...April was absolutely outstanding
    06/23/2010
    April was absolutely outstanding to work with! She went out of her way to help and meet all of our needs, from answering all the many questions, helping patiently while the credit card went through, and kept me informed of the delivery! April was so knowledgeable of the vending machine and she made a good recommendation. I am so please as she made a purchase of a vending machine a pleasure.

    Marion Baddorf
    Business Manager
  • ...a great new vending location.
    02/19/2013

    Stacy Sweet did a great job by working with me on a great new vending location.

    S.F.
    Frankfort, IL

  • Your company is of great service to our industry.
    09/09/2011
    I have been working with your company going on three years now in reference to my vending equipment, my experience working with you has always been great. Your company is of great service to our industry. Special thanks to April and Stacy, thank you again for all your help.

    Matthew B,
    Maryland
  • ...thank you for expediting the sale quickly
    10/06/2009
    Dear April,

    Thank you so much for your help and assistance with helping me sell one of my machines. I believe everything went very well and I believe your pre-screening the buyer was great.

    The buyer was extremely nice and I think very satisfied. We thourghly went through the whole machine and I believe he was very happy with the results.

    I thank you so very much and thank you for expediting the sale quickly.

    I also thank you for your attention and consideration of my needs. You are a very thourough and most pleasant person to deal with.

    Thanks again,

    Gil
    Baldwin Park, California
  • Despite our skepticism about selling a large item online, she made the transaction happen
    02/11/2014

    We just sold our concession trailer at Usedvending.com and it would not have been possible without the kind assistance of Melissa Powers! She was patient, informative and overall amazing! Despite our skepticism about selling a large item online, she made the transaction happen so smoothly and answered all our questions,and we had a lot! Thank you Melissa!!!
    J.M.
    Bakerfield, CA

  • ...thank you for your never-ending dedication to finding buyers
    01/31/2012

    Hi Melissa- Yes, he came, on time, very pleasant transaction, no drama. Ibrahim and I want to thank you for your never-ending dedication to finding buyers for the express purchase of these machines and, for your sunny deposition and demeanor. You are a true customer service professional, and, an all around nice person. I cannot extoll your virtues enough. Good luck in your endeavors whatever they may be. You deserve the best, as, in our opinion, you are the best!

    Sincerely, Ibrahim and Tamara
    Chicago, IL

  • ...also gave us beginners some valid advice
    03/08/2012

    My husband and I have just started in the vending business and we needed some dollar bill changers. Stacy Sweet was our sales contact. Not only did he have good prices but also gave us beginners some valid advice. Thanks Stacy.

    Joanie,
    Virginia

  • i enjoyed...visiting this site
    10/26/2009
    i enjoyed this knowldageble visiting this site.

    Phoenix, Arizona
  • I would definitely do business with this company again
    10/21/2009
    April with USEDvending.com worked very hard to help us sell our machines. She regularly checked in to ask if the machines were still for sale, and although it took awhile, she paired us with the perfect buyer. The transaction was smooth and simple.
    I would definitely do business with this company again.

    One Satisfied Customer
    Columbus, Mississippi
  • a refreshing experience
    01/26/2011
    My initial order for three machines was a positive experience. Melissa handled the order from launch to completion and there were no disappointments. Particularly noteworthy, Melissa was constantly providing order status updates and arranged for my personal pick-up at the distributor. It was a "refreshing experience" to witness customer service at this level. Cudo's to Melissa!

    I certainly recommend Melissa to others interested in buying new or used equipment.

    Pat S.
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