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Customer Experiences
  • I don't think that you can ask for more in terms of customer service
    09/29/2009

    This was our first foray into the vending machine world (we got a mechanical snack/drink combo for our learning center). It has definitely been a learning experience! But, after doing quite a lot of research, we found that Mega-Vending had the best prices and the widest selection. We worked with April who was always supremely responsive both over the phone and on email.


    As I sat down with my tools to try to figure out the mechanics of some of our initial problems myself (and I did!).... I felt confident that if I couldn't find the problem, April, or someone in her office would help us out. She stayed with us through the whole process (even though her role was essentially done) and I don't think that you can ask for more in terms of customer service.

    If you're thinking about vending machines, they are trickier than they look -- but Mega-Vending was definitely great about the support.

    Los Angeles, California

  • April has been SO helpful to me!
    10/28/2009
    April has been SO helpful to me! I have only just begun to get into the vending business with my very first machine, but April has been EAGER to help me in my search for materials, information, and parts for my first machine! It's great to know that there are still great professional customer service people out there! In a time when you never know if you will even get to talk to a real person when you contact customer service, it is a pleasant suprise to talk to someone who wants to help you solve your problems!
    Thanks April!

    Plymouth, Minnesota
  • ...he was able to find me someone right away
    08/22/2011
    Stacy was great! I had a hard time finding a combo machine for our small office and he was able to find me someone right away!

    Thanks, Stacy!

    Kathleen,
    CA
  • ...handled very professionally
    02/14/2011

    Melissa was great to work with. The sale was handled very professionally.

    Thank you

    TX

  • ...I had a very pleasant experience
    09/30/2010
    i had a very pleasant experience with Melissa selling my machines. She and her people were very friendly and helpful. Thanks again!

    Carol in Victorville
  • You make the buyer comfortable and the seller very happy.
    01/04/2013

    Melissa, Thank you so much for making this such an easy process. Your phone calls, explanations, and ease with the paperwork ... your knowledge of the entire process made the sale. You make the buyer comfortable and the seller very happy.

    Sincerely, AB
    Bushkill, PA

  • ...and everything went as planned
    12/08/2011

    I contacted Melissa at extension 11 to look for vending machines, and the work she did for me was very good. The machines were just like she said and everything went as planned. Very happy with purchase.

    Claud,
    Big Spring, TX

  • He's a real stand up guy.
    07/24/2011
    Stacy Sweet is the man! He's a real stand up guy. He helped me to get the right location to increase my profits. He was always open and honest with me and provided me with valuable info that lead me to secure my location. I can't wait to secure my next location via 4 mega vending and honest hard working people like Mr Stacy Sweet! Please keep the leads coming thanks for everything.

    Kenneth Bacon,
    NY
  • ...made the purchase painless and enjoyable
    10/25/2009
    I luckily came across the website for April. I run a 19 store chain of convenience stores and one of them has a laundromat attached. We needed a coin changer machine and I knew very little about them. My time is valuable and April quickly guided me to the best option for my needs. She answered any questions I had with ease and made the purchase painless and enjoyable, I would highly recommend April for any equipment purchases you have.

    Most Sincere, Brian Laudenbach JM Oil Company.
    St Cloud, Minnesota
  • I bought the perfect concession trailer
    07/27/2011

    I bought the perfect concession trailer that fit my needs through your service. Mellisa Powers was awesome awesome help. She made everything very easy and she is a pleasure to work with.
    Thank you so much for a job well done.

    Dan Mullin / Mullin's catering
    New York

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