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Customer Experiences
  • I don't think that you can ask for more in terms of customer service
    09/29/2009

    This was our first foray into the vending machine world (we got a mechanical snack/drink combo for our learning center). It has definitely been a learning experience! But, after doing quite a lot of research, we found that Mega-Vending had the best prices and the widest selection. We worked with April who was always supremely responsive both over the phone and on email.


    As I sat down with my tools to try to figure out the mechanics of some of our initial problems myself (and I did!).... I felt confident that if I couldn't find the problem, April, or someone in her office would help us out. She stayed with us through the whole process (even though her role was essentially done) and I don't think that you can ask for more in terms of customer service.

    If you're thinking about vending machines, they are trickier than they look -- but Mega-Vending was definitely great about the support.

    Los Angeles, California

  • She was polite, knowledgeable and helpful.
    01/06/2013

    Amanda Haynes was wonderful! She was polite, knowledgeable and helpful. Amanda helped make my first vending machine buying experience a smooth one. I recommend this company for anyone interested in vending.

    T.A.
    Chicago, IL

  • My first experience selling ANYTHING over the internet has been a great one
    After deciding to close our vending business, my husband and I were at a loss about how we were going to sell 23 vending machines! We researched the internet to get an idea of how much Antares machines were selling for and came across USEDvending.com. It took us about 2 months to enter all of the information on the machines and we eventually finished by getting help from Melissa Powers. About 2 months passed and we did not have any bites on the machines, finding out that Antares had discontinued making our model because they were manufacturing a new, upgraded model. Melissa helped us with pricing and we waited! Two weeks ago, Melissa talked with a man interested in purchasing 4 machines from us. She called me and Randy, left messages. I called Melissa the following day and she was very thorough & efficient. She provided detailed information on my responsibilities to complete the sale and she was prompt to contact the buyer. After the purchase was complete, she followed up to make sure all was well. She then gave us the option of mailing a check or ACH deposit and we chose ACH deposit. To my surprise (not very many people follow up anymore!), when Melissa knew the ACH credit would not show up when originally discussed, she emailed me with an update. Today, the ACH credit was processed and I just received an email from her, letting me know! My first experience selling ANYTHING over the internet has been a great one.....and Melissa made it happen for us! Thanks Melissa!
  • ...you have found your one stop shop
    05/21/2009
    My experience with Used Vending was fantastic. My rep was very efficient in her communications and explained the whole process in detail. Her customer service was amazing, she was very courteous and extremely helpful in facilitating the purchase of my vending machines. Don't waste your time looking around, if you are reading this comment, you have found your one stop shop.

    Maria
    Toronto, Canada
  • Very Easy Deal
    10/28/2010

    Mellisa Did Great Job Very Easy Deal

    Russell B.
    TEXAS

  • The Office Deli I purchased is up and running fine.
    12/22/2012

    Hi Melissa, Thank You for all your help. The Office deli I purchased is up and running fine.

    John
    Modern Day Vending
    NJ

  • UsedVending.com was a no brainer!
    04/13/2010
    I had a new vending machine sitting in my garage collecting dust. UsedVending.com was a no brainer! Melissa, thanks for all your professional and timely help!

    Nashville, TN
  • Usedvending.com was the easiest and best way to sell your equipment.
    06/03/2014

    Usedvending.com was the easiest and best way to sell your equipment. I will be using you again! Thank you for your help.
    Eric, Arkansas

  • We had our machine in the office in 2 days, thanks!
    03/04/2012

    I was very satisfied with the service, Melissa powers was very helpful, the whole deal was quick and easy and we had our machine in the office in 2 days, thanks!

    Terry, B
    Baltimore, MD

  • ...all 5 machines were sold in two weeks!!
    04/26/2010
    I had five vending machines listed for sale on Craig's list for three months. I then gave USEDvending.com a try, and all 5 machines were sold in two weeks!!
    April and the rest of the staff were absolutely great to work with. I recommend USEDvending to anyone who wants to buy or sell vending equipment.

    Vincent
  • My entire experience with usedvending.com was very positive.
    03/01/2012

    My entire experience with usedvending.com was very positive. Melissa was professional and proactive in her assistance with finding a buyer and was extremely helpful during the negotiation and purchase. I would definitely use Usedvending.com again.

    Keith,
    Florida

  • I give y'all two thumbs and toes up!!!
    08/23/2012

    Thank u Used Vending for a easy way to get what u need with no hassle. I give y'all two thumbs and toes up!!!! Keep doing what u doing and a special thanks to Calice for working that deal out for me. Take care will be using used vending again soon!!!!!

    Mike W( make that money)
    Pittsburgh, PA

  • I will recommend Used Vending always
    04/23/2012

    Melissa was most helpful in answering the "ton" of questions I had asked of her concerning my concession trailer. She would also respond as quickly as possible to my messages left for her. Melissa and her company are very professional. The transaction went smoothly and I will recommend Used Vending always for their great service! Thanks Melissa!

    Jay Miron, Iuka MS.

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