We just completed a major purchase of a food truck in Kansas - Melissa kept the process going and helped us work with the owner to fix issues with the title and complete the sale. She was quick with responses and even helped connect us with someone about a mobile POS they were selling even though there was nothing in the deal for her. We appreciated the professional service she provided.
I wanted to drop a few lines to share our experience with UsedVending. From the beginning, we have had a wonderful relationship with our rep Jen Melerine. She was so helpful and patient with our inquiries and always very professional. In addition, she was always prompt with follow up. I truly felt like we were her only customers, that is how attentive she was. She even communicated with us outside of business hours and during weekends and shared her personal cell phone number. Now that's customer service. Jen definitely went above and beyond in every aspect. Once we found the food truck that was right for us, she was there through the entire process of the sale (one I might add which was not very easy due to our being out of the country). Even when our seller made some seemingly unreasonable requests, Jen worked with us to find solutions for both parties. In the future, should we need to buy or sell equipment we'll definitely be calling Jen directly. We are very happy to finally have our truck and look forward to opening for business in the coming months. A heartfelt thank you to Used Vending and most importantly Jenn Melerine for helping us through the long process of making this purchase.
Claudine & Trevor, TLC Enterprises
Working with April has been a real pleasure. April is always willing to go the extra mile and ensure all of my needs are taken care of. I highly recommend working with April for your vending needs.
Wow. These people are amazing. I have done business several times with them over the years, and they have been fantastic every time. If I need to sell or buy a trailer these are the only people I would trust with my business. Great job!
Marble Falls, TX
I have had the pleasure of listing and selling 2 machines with Melissa. She is top notch in getting the job done in a very efficient and professional mannner. I have been in the vending business for 33 years and would highly recommend her services and expertise.
Thank You April, for the great customer service and information.
Usedvending.com has now helped me twice. 4 years ago I was looking to buy a food truck, I knew very little about pretty much anything involving this business.Melissa took me by the hand and walked me thru the purchase of my knew business, after 3 successful years I was able to finally retire,so I figured who else but Usedvending to sell my food truck. Greg took over my ad and in no time at all was able to sell my truck. Thank you Used Vending what a great team you have.
Ed Stack - Madsams Food Truck
My experience with UsedVending through several years has been way more than expected. I would like the supervisor to know that Melissa, Denise and past employees of UsedVending has been a 10+ service. I have owed my own business since 1986 and currently am managing 2 BBQ locations and catering. Customer service is a must in any business and the employees of UsedVending have exceptional phone etiquette and they ALL really care about a customers wants, needs and SATISFACTION. Thank you again for staffing such humble and professional employees.
Stacy Sweet made a sweet transaction and great deal for me with seller. He saved my life because I need a machine for a high traffic location and I would have lost it if it wasn't for usedvending.com, Thanks again Stacy.
Thank you so much for the kind and generous help with my purchase. You went well beyond my expectations with the numerous emails, text and phone conversations to help with my last minute deal, in the last few hours of 2013. The transaction was flawless. I will definately be contacting you again in the future for more purchases