To assist you in making an informed choice, we have compiled a list of frequently asked questions. If you have any further inquiries or require clarification on any matter, please do not hesitate to contact us.
1. I found you online, can you tell me more?
Sure, UsedVending.com started in Feb 1999 in Slidell, LA. In 2002, we moved 20 minutes north to Carriere / Picayune, MS and have been here ever since. All of our Sales Reps are here in the states.
We were some of the pioneers in selling these categories online, and it all started when our founder learned by a near mistake that a safer solution was needed for finding and purchasing used equipment. That founding driver is even more true in today's digital world.
Our 3,100+ testimonials
are a great reminder of why we do what we do!
2. Why should I buy from UsedVending?
Because we really care about helping you find the right item safely, and we have the largest selection on earth!
You'll have someone to help you step by step, getting questions answered, negotiating, planning, checking on titles, registration, scheduling, answering general industry questions, etc... By knowing what you're looking for, they will serve as your eyes and ears in case we don't have that perfect unit already waiting!
Our buyers often come back again and again because we make the process easy, safe, and our friendly reps have their best interests in mind. Checkout thousands of letters from past customers!
Our goal is to make you so happy that you write one too! 😊
3. How does buying on UsedVending’s work?
We act as intermediaries for the items listed on our website. Sellers have entrusted us to manage inquiries and provide a safe way handle the sale of expensive items while allowing them to remain focused on their other responsibilities of life. A UsedVending representative facilitates communication between you and the seller, providing necessary information.
When you're nearly certain about a purchase, you and the seller sign paperwork and pay a deposit using various methods (with a 3% processing fee for credit cards). This deposit reserves the item for 14 days, allowing you to inspect it.
After inspection, if satisfied, you pay the remaining balance and leave with the item. If not, we refund your deposit. Our process aims to protect both buyers and sellers by gathering as much information upfront to avoid wasted time.
We have new and used items, but there are No Warranties on any pre-owned equipment.
4. How do I find out more about an item?
At the bottom of each listings individual item page, you can find the “Ask Now” button to ask item specific questions like features, condition, equipment, etc.. You can also find further down the “Call” and “Email” buttons to contact the sales reps who can help you on questions like item availability, purchasing, or financing.
5. What are MeFirst Alerts?
We invite you to take advantage of this great tool which sends you an email alert when an item matching your criteria is added to UsedVending. It is quick and easy to setup as well as unsubscribe. Many, many customers have found their perfect deal because of this tool! Learn more or get started here
6. What is the Dream List for?
The Dream List is just a way to mark your favorite items! This allows you to be notified when there is a price change or just to keep an eye on many listings as you narrow down to your final choices. Adding or removing items is super easy; so try it out! Just hit the "Heart" button for any item to add it to your Dream List which is visible from the top menu under “My Account.”
7. I'm nervous about meeting someone with a lot of cash.
No problem, if both parties agree, the payment can be made to UsedVending and, after you've inspected & picked up the equipment, UsedVending can pay the seller via money wire or check.
8. Can I have this shipped to me?
On trucks and trailers, yes, that may be an option if the seller is agreeable to let UsedVending escrow the funds. On vending machines, we only allow shipping if you have them packaged by a professional packer.
9. What about financing?
You'll usually get the best rate from your own bank, but we also have financing companies that would need you to meet these criteria:
- If this is a new business startup, you'll need at least a 680 credit score, home ownership, liquidity, & a down payment.
- If your business has been up and running for at least 12 months, you need at least a 600 credit score as well as the above.
Or a co-signer could be helpful if the above are not met.
You can apply for financing here
10. Are there any warranties on used equipment?
Not on used equipment. That's why we hold the item for you to go and inspect it. Make sure everything is as expected before you decide to take it. Once you pay the seller and leave, it's a done deal. So please test all equipment before you drive off with it. If you find problems and aren't satisfied, then you can just walk away.
11. Is my credit card info secure?
Yes, our entire site is SSL protected, and your credit card info is never stored with us. We use Authorize.net to process the charge & get approval; so when you pay online, we never even see your credit card number.